📄 Refund & Return Policy 

Last updated: 21 April 2026

1. Important Note (Unboxing Proof)

When your order is delivered, we strongly recommend:

  • Please record a video while opening the package (unboxing video)
  • Check the product carefully at the time of delivery

⚠️ This video is required in case of:

  • Damaged product
  • Wrong item received
  • Missing items

Without proper proof, claims may not be accepted.

2. Return Eligibility

You can request a return if:

  • The item is unused and in original condition
  • Return request is made within 15 days of delivery
  • You provide proper photo/video proof (if applicable)

3. How to Request a Return

To initiate a return:

Please share:

  • Order ID
  • Product photos/videos
  • Reason for return

4. Refund Policy

  • Refund will be processed to the original payment method
  • Refund will be initiated after inspection of returned product
  • It may take 1–2 business days to reflect in your account

5. Return Shipping Charges

  • Customers must pay return shipping charges
  • Shipping fees are non-refundable
  • Return shipping cost may be deducted from refund amount

6. Non-Defective Returns

If the item is not defective and you still want to return it:

  • Refund will still be processed (if eligible)
  • Return shipping cost will be borne by the customer

7. Damaged / Wrong Product

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery
  • Provide clear photos/videos
  • We will arrange replacement or refund

8. Return Conditions

  • Product must be unused
  • Original packaging must be intact
  • Used, washed, or damaged items (by customer) are not eligible

9. Important Notes

  • We recommend using a trackable courier service
  • We are not responsible if returned items are lost in transit
  • Refund will only be processed after successful return delivery

10. Need Help?

For any queries:

📧 Email: info@rahulda.com
📲 Phone/WhatsApp: +91 8327000096